Online meetings have long been seen as a poor substitute for face-to-face ones. However, with the COVID-19 outbreak and the responses from governments around the world, this view is changing. Online meetings are now a necessity for many organisations. The question is no longer ‘should we use online meetings despite their drawbacks?’ but rather ‘how can we use online meetings effectively?’

This course addresses the growing need for organising and running online meetings. While it is relatively easy to set up a meeting and to get access to the appropriate technology, becoming proficient in conducting online meetings takes much longer. In this course, participants will learn about a wide range of issues, from understanding the shift from onsite to online meetings from a policy perspective, through to dealing with seemingly trivial issues such as the most frequently-asked question during online meetings: Can you hear me? Course discussions will also reflect on adjusting traditional protocol and procedures to online spaces.

What will you learn?

●      How to select appropriate online meeting platforms and related tools for your organisational needs.

●      How to prepare and run an online meeting, starting from the initial idea, through the practical steps of running the meeting, to reporting and wrapping up.

●      How to effectively moderate online meetings in order for all parties to achieve their objectives.

●      How AI and other emerging technologies may contribute to online meetings.

Course modules: