We negotiate all the time in both personal and professional capacities. In order to improve the outcomes and achieve our goals, it is vital to reflect on the process of negotiation and develop specific meaningful mindsets, strategies, and tools.
Negotiation Skills is a practical, interactive course that equips participants with the skills to successfully prepare, undertake, and conclude negotiations in formal and informal settings with government and non-government actors. The first two weeks set the stage by introducing the concept and principles of negotiation and reflecting on the role of power and empathy in negotiation. The following two weeks go into greater detail regarding key skills supported by case studies and practical learning activities. The final two weeks of the course put these skills to practice in an online simulation exercise. Participants in this course will receive individual feedback and guidance from the course facilitator to help them develop their knowledge and skills.
Rather than going into the theoretical considerations of negotiation such as game theory or group decision-making theory, the course focuses on key skills that are valuable for a variety of negotiations.
In particular, this course is relevant for people working in fields of non-traditional diplomacy, such as education diplomacy, health diplomacy, Internet Governance, humanitarian diplomacy, and development diplomacy, which require the use of diplomatic skills to build bridges across sectors, diverse actors, and borders.
You should take this course if you aim to advance your work:
By the end of this course, participants should be able to:
Week 1. Course introduction and orientation to online learning; assessment of individual experience in negotiation activities.
Week 2. Basics I: Types and stages of negotiation
Week 3. Basics II: The role of power and empathy in negotiation
Week 4. Key skills I: Language, creativity, and navigating the space between ‘yes’ and ‘no’
Week 5. Key skills II: Framing, managing processes, concessions, packaging, follow-up
Weeks 6 and 7. Simulation exercise
Week 8. Final assignment