Diplomacy in the 21st century is more proactive, multidirectional, and innovative than ever before. Our world is increasingly interconnected, as demonstrated by the domestic impact of external issues. New subjects crowd the international agenda. At home and abroad, many actors participate in international affairs. Managing external affairs is more complex, involving focus on performance and reaching out to public. This course gives insight into the contemporary practice of diplomacy and deepens understanding of significant issues in diplomacy management. The course is practitioner-oriented, and participants should have some prior knowledge of diplomatic theory and practice. The course was originally developed in a shorter, self-learning format for the Canadian Foreign Service Institute.